Booking Confirmation
Full payment for touring, camping and glamping is due at the time of booking. If booking 2 months or more in advance and paying a 50% deposit is preferred, please call to make your booking (please note, this does not apply for glamping bookings). Any outstanding balance should be paid 5 weeks or more before arrival.
Following your booking and confirmed payment you will receive a receipt confirming your payment.

Cancelling your Booking
In the event of cancellation, if notice of 28 days or more is given, we will offer to refund (or transfer the booking if preferred).
If a booking is cancelled between 14 and 27 days, we will offer to transfer the booking payment to a future stay, however no refund can be given.
Any cancellation made with fewer than 14 days’ notice, no transfer or refund will be made.
Amendments and refunds will be subject to an admin fee.
If booking by phone, you have 24 hours to let us know by email if you do not agree to our terms and conditions otherwise we will assume your acceptance of them.
 
Conditions of Booking 
We reserve the right to decline or terminate the booking of any guest(s) whose party makeup or behaviour interferes or may interfere with the general comfort of other guests.  
 
Security Deposit for Cabin Rental
On arrival we will ask you to make a pre-authorised security deposit payment of £40.00. This is to cover any damage or breakages during your stay. On departure your cabin will be checked and the deposit released if the accommodation has been left in an acceptable state. 
 
 
Holiday Amendments 
Changes to your holiday during your stay 
We cannot accept responsibility or compensation for circumstances beyond our control including (but not limited to) industrial disputes, natural disasters, fire, technical problems, bad weather and acts of government. 
 
Amendments to your booking
After you have paid your deposit/balance you may wish to change some elements of the Holiday. We will try to meet your request. It may be necessary to cancel your break due to illness, accident or change of circumstances. We cannot guarantee a full refund, however we will endeavour to come to an arrangement. Failure to arrive without satisfactory explanation or written cancellation will not be entitled to a refund or transfer of stay.  
If we make any major alterations to your booking 
We try very hard to provide all facilities as advertised on our website. It may however be necessary to make some alterations in advance of your holiday. If such a change is necessary, we will endeavour to communicate this to you as soon as possible. 
 
 
Rules and Regulations 
The person completing the booking is responsible for the conduct of their party, It is your responsibility to read and abide by the rules & regulations. Not reading the rules is not an excuse for infringement. It is your responsibility to ensure that all members of your party accept these terms. Failure to disclose all relevant information or comply with these terms may lead to termination of your stay without refund. Holme Valley Camping and caravan Park reserves the right to ban individuals from future use of the park. 
 
 
Liability 
Anyone defacing or causing damage to any buildings, equipment or property of the park faces immediate eviction and prosecution. The pitch or cabin hirer will be responsible for and charged for any damage /loss caused by themselves or their visitors to the pitch or to any park facility or other resident’s property. Your personal belongings, vehicles, vans and their accessories and contents are left at your own risk. Holme Valley Camping and Caravan Park or its staff will not be liable for the loss, theft or damage of any property nor for any injury, accident or mishap to any person in the park. Customers must ensure that their property is secured and fully insured for any unforeseen eventuality. 
 
 
Data Protection 
The information taken at time of booking is required to be collected for the purposes of processing your reservation at Holme Valley Camping and Caravan Park. We may process your data to keep you informed of our activities and to keep you updated with news, offers and other information about the Park that may be of interest to you. We may also disclose your data to CampStead Ltd who may contact you, inviting you to complete a questionnaire and review regarding your stay at our park. If you do not want us to use your information for the marketing purposes described in this paragraph, please let us know. We assure you that your information will not be disclosed to any other third party.